Privacy Policy

"Personal Information" refers to "personal information" as defined under the Act on the Protection of Personal Information, meaning information about a living individual that can identify a specific individual by name, date of birth, address, phone number, contact details, or other descriptions contained in such information, as well as data relating to appearance, fingerprints, voiceprints, and information that can identify a specific individual solely from that information, such as health insurance policyholder numbers (personal identification information).

When users register for the Service, the Company may ask for personal information such as name, date of birth, address, phone number, email address, bank account number, credit card number, and driver's license number. The Company may also collect transaction records and payment information containing users' personal information from our business partners (including information providers, advertisers, and advertising distributors; hereinafter referred to as "Partners").

The Company collects and uses personal information for the following purposes:

1. To provide and operate the Company's services
2. To respond to inquiries from users (including identity verification)
3. To send emails regarding new features, updates, campaigns, and other services provided by the Company for services currently used by users
4. To contact users as necessary for maintenance, important notices, etc.
5. To identify users who violate the Terms of Service or attempt to use the Service for fraudulent or improper purposes, and to refuse their use
6. To allow users to view, modify, and delete their own registration information and view their usage status
7. To bill users for paid services
8. For purposes incidental to the above purposes of use

1. The Company may change the purposes of use of personal information only when it is reasonably recognized that the changed purpose is related to the previous purpose.
2. When the purpose of use is changed, the Company will notify users or announce the changed purpose on this website by the method prescribed by the Company.

The Company collects and uses personal information for the following purposes.

The Company will not provide personal information to third parties without the prior consent of the user, except in the following cases. However, this does not apply to cases permitted under the Act on the Protection of Personal Information and other laws and regulations.

1. When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the consent of the individual
2. When it is particularly necessary for improving public health or promoting the sound development of children, and it is difficult to obtain the consent of the individual
3. When it is necessary to cooperate with a national agency, local government, or an entity entrusted by them in carrying out duties prescribed by law, and obtaining the consent of the individual may impede the performance of such duties
4. When the following matters have been notified or announced in advance, and the Company has filed a notification with the Personal Information Protection Commission
   • That the purpose of use includes provision to third parties
   • The items of data to be provided to third parties
   • The means or method of provision to third parties
   • That provision of personal information to third parties will be stopped upon request of the individual
   • The method of accepting requests from individuals
5. Notwithstanding the provisions of the preceding paragraph, the recipients of information in the following cases shall not be considered third parties.
   • When the Company entrusts all or part of the handling of personal information within the scope necessary to achieve the purposes of use
   • When personal information is provided in connection with a business succession due to a merger or other reasons
   • When personal information is jointly used with a specific party, and the fact of such use, the items of personal information to be jointly used, the scope of joint users, the purposes of use by those users, and the name of the person responsible for managing such personal information are notified to the individual in advance or placed in a state where the individual can easily become aware of them
   • To measure the effectiveness of our advertisements, this site may obtain information about advertisements clicked before you visited this site (such as the date of click and the website where the advertisement was placed) from third-party tools and compare it with your order information.

1. When the Company is requested by an individual to disclose their personal information, the Company will disclose it to that individual without delay. However, if disclosure falls under any of the following cases, the Company may withhold all or part of such disclosure, and will notify the individual without delay if a decision not to disclose is made. Please note that a fee of 1,000 yen per case will be charged for disclosure of personal information.
   • When there is a risk of harm to the life, body, property, or other rights and interests of the individual or a third party
   • When there is a risk of significant hindrance to the proper conduct of the Company's business
   • When it would violate other laws and regulations
2. Notwithstanding the preceding paragraph, information other than personal information, such as browsing history and behavioral characteristics, will in principle not be disclosed.

1. If a user's personal information held by the Company is inaccurate, the user may request the Company to correct, add, or delete (hereinafter referred to as 'Correction, etc.') such personal information in accordance with procedures established by the Company.
2. If the Company receives a request as described in the preceding paragraph from a user and determines that it is necessary to comply with such request, the Company will carry out the Correction, etc. of the relevant personal information without delay.
3. When the Company has carried out a Correction, etc. based on the provisions of the preceding paragraph, or has decided not to carry out a Correction, etc., the Company will notify the user without delay.

1. If the Company is requested by an individual to suspend the use of or delete their personal information (hereinafter referred to as 'Suspension of Use, etc.') on the grounds that it is being handled beyond the scope of the intended purpose or was obtained by illegal means, the Company shall conduct the necessary investigation without delay.
2. If, based on the results of the investigation in the preceding paragraph, it is determined that it is necessary to fulfill the request, the Company shall perform the Suspension of Use, etc. of the personal information without delay.
3. When the Company has performed the Suspension of Use, etc. based on the provisions of the preceding paragraph, or has made a decision not to perform such suspension, it shall notify the user of this decision without delay.
4. Notwithstanding the preceding two paragraphs, in cases where the Suspension of Use, etc. involves significant costs or is otherwise difficult to implement, and where alternative measures necessary to protect the rights and interests of the user can be taken, such alternative measures shall be implemented.

1. The contents of this Policy may be changed without notice to users, except for matters otherwise provided by law or by this Policy.
2. Unless otherwise specified by the Company, the revised Privacy Policy shall take effect from the time it is posted on this website.

1. For inquiries regarding this Policy, please contact us at the following:
   • Address: 1-11-4 Namiki-cho, Moka-shi, Tochigi
   • Company Name: Ecoro International Co., Ltd.
   • Representative Director: Masanori Haramura
   • Department: General Affairs
   • Email Address: toiawase@ecoro.co.jp